Assisting you with...
IT Support and other services
I provide assistance for individuals, sole traders, and local small businesses.
Technology can be confusing and overwhelming at times, whether you are running into any technical difficulties, learning how to use an app, or need assistance in setting up your new computer.
I am here to provide clear, friendly, and reliable support tailored to your needs.
Based in Perth, Western Australia.
English・Japanese OK
Services Provided
Covered in these areas
Scam Awareness / AI
With the recent rise in scams, phishing and identity theft, ensuring your accounts remain secure is a top priority.
Happy to discuss preventative measures and ways to secure your accounts. Please do not hesitate to contact info@lynnehwang.com with any questions or concerns.
I am currently undertaking AI literacy programs, and better understanding AI Safety, in hope to better support users transition towards a more efficient and safer AI-integrated operation.
Onsite Visits
Repairs and general maintenance, including troubleshooting, diagnosing and finding the right solution.
Support: home and business network configuration and installations, including computers, mobile phones, tablets, smart devices, printers, and other equipments.
Lessons: Tailored one-on-one lessons on using your device or applications, designed around your specific needs. Followed by a step-by-step reference guide.
Business Support
ABN, ASIC registration.
Domain name (.com, .com.au, .au); Business email address (Microsoft 365), selecting domain/web hosting services.
Setting up Google business profile; Digital marketing via social media.
Introductory guidance on Xero or MYOB.
Business reallocation: moving and setting up hardware and network connections.
Data Migration
New device setup and migration,
including data backup, transfer, and consolidation between multiple devices.
Configuration based on previous device’s specifications & usage.
Review additional software, antivirus or equipments needed.
If you would like to donate your old usable devices. I am happy to erase your data, and drop it off to your choice of charity, such as DV Safe Phone, Hello Initiative, or the Reconnect Project.
Consultation
Finding the right devices, software, applications, equipments and subscriptions.
Reviewing your internet, software licenses, and subscriptions.
Backup solutions: Selecting between cloud services and/or physical storage systems.
How to store your data securely.
Remote Services
If you face any difficulties abroad with your devices, data plans, or any tech related issues.
Little Story
Something About Lynne
Lynne has a curious mind and loves tackling problems with patience and persistence. She enjoys learning new things and finding creative ways to solve challenges.
Finding tech advancement admirable, Lynne likes staying up-to-date with modern technologies, including Apple products, smart devices, and AI. She’s always looking for ways to make life easier and more fun with technology.
Originally from Malaysia, Lynne now lives in Perth, Western Australia. She loves connecting with people from different cultures and speaks English and Japanese, with a bit of basic Mandarin too.
In her free time, Lynne enjoys cycling around Perth, especially along the beautiful riverside paths. With all the new trails and great weather, it’s always a fun and relaxing ride. Lately, she’s been really into jazz and classical, finding it the perfect soundtrack for unwinding.
Lynne is passionate about supporting others through challenges. Whether it involves resolving IT issues, or volunteering, helping others through difficult times. Lynne is ready to lend a helping hand.
Got any questions?
Please feel free to contact:
info@lynnehwang.com
Or leave a message below.